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Plantronics hub update fails serial number#
Plantronics hub update fails update#
Plantronics hub update fails upgrade#
Plantronics hub update fails Pc#

Plantronics hub update fails update#

Once the update is done, your Plantronics headset is now reset!.

Once downloaded click "Notifications" and if there's an update available, click Update.

Download the Plantronics Hub if not downloaded already.

Plugin the included USB cable from your Plantronics charging base to your computer.

Place your headset in the charging base.

Wait 10 seconds then replug both the AC power and battery in like normal.

Remove your battery (W730, W430 battery can't be removed).

Plantronics CS50 and CS55 battery replacement guide Plantronics CS351n, CS361n, C052, CS510, and CS520 battery replacement guide Plantronics CS540 (C054) battery replacement guide Plantronics Headset Reset For Savi 700, Savi 4 Series Models: Savi W8210, W8220, W8240, W8245, W740, W745, W730, W720, W710, W440, W445, W430, W420, W410

Your Plantronics headset should now be reset and working.

Wait 10 seconds, then replug your AC power and battery.

Remove your battery (CS70n, CS530, C053 battery can't be removed).

Unplug the AC power from your Plantronics charging base.

To make it easy on resetting your Plantronics headset, I'm going to break it down by headset series.įor any reason you have a question or need further assistance, contact us today and we'll be happy to help. Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.With the various models of Plantronics headsets, there's different instructions for resetting your Plantronics headset based on the model you have.įollow this Plantronics headset reset guide as a helpful resource. This forum replies or post is based upon my personal experience and does not reflect the opinion or view of my employer. I am just a simple volunteer in the community like everybody else. The title Admin is a community setting and does not reflect my role. Please remember, if you see a post that helped you, and it answers your question, please mark it as an "Accept as Solution".

Plantronics hub update fails Pc#

PC Make and model along with USB HUB/Docking station model.

Plantronics hub update fails serial number#

Serial number or firmware version of speaker and its PID (Product ID) when issue is noticed.

Provide screenshots related to issue or error messages.Video of issue if possible as it will help visualize the issue.Provide HUB/Lens verbose logs (if issue is easily reproducible or requested) & its version in use.Please raise a ticket with Poly Technical Support. Troubleshooting or providing support via the community is outside the scope for myself as a Poly employee. If yes, then this needs to be investigated and suggest you to log a ticket for this. Also try on another PC to see if you can replicate the issue there too? If possible try to test the issue using latest HUB. We have recently rolled out latest HUB 3.24.

We are not aware of any such limitations for firmware updates via USB connections. Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience. If the unit is no longer within the warranty please be prepared to Pay Per Incident / PPI. Available End User Poly services offerings are detailed I am unable to find a record of the serials provided but this may be as I am only able to access Polycom records and the units are from Plantronics prior to our merger as Poly. In order to raise a support ticket, you need to work with your Poly reseller as they may need to do this for you.Įnd Customers are usually unable to open a ticket directly with Poly support. In order to potentially try and troubleshoot this would need to come into our support organization.

Plantronics hub update fails upgrade#

an issue that you are trying to fix?Īs a company, we are unable to test every PC scenario so maybe something locally like an Anti Virus/Firewall is interrupting the upgrade process? Is there a specific reason why you want to upgrade the firmware i.e.